Official & Authentic Products
PAOSHOP is the Sole Official Store (Official Merchandise) of Panathinaikos BC. Every product you purchase from us is 100% authentic, designed and approved by the team.
All official apparel and accessories feature special authenticity labels, the official Panathinaikos BC logo, and, where applicable, a security Hologram certifying their authenticity.
By purchasing from PAOSHOP, you directly support our team. At the same time, you ensure the highest quality of materials and the validity of the designs worn by the athletes themselves both on and off the court.
Payment Methods & Security
At PAOSHOP, you can complete your purchases in the following ways:
Yes, the COD service has an additional charge, which depends on the policy of the courier company you choose or that serves your area. The exact amount will appear automatically at the checkout stage.
Absolutely. PAOSHOP uses advanced security protocols (SSL) and never stores your card details on its systems. Payment is made directly in the bank’s secure environment.
Unfortunately, the COD method is supported only for shipments within Greece. For international orders, payment is made exclusively via card or digital wallet.
Orders & Delivery
For ready-to-ship products within Greece, completion and dispatch take 4-6 working days. For orders with customized printing (if feasible depending on the period), an additional 2-4 days of preparation are required. Delivery times for abroad vary depending on the destination country.
Upon the departure of the parcel from our warehouse, you automatically receive an email with the Tracking Number and the corresponding link for live tracking via the courier company.
The courier company will inform you via SMS or telephone. In case of delivery failure, the parcel remains for a few days at the nearest courier store before being returned to us.
No, we do not accept telephone orders. All purchases must be made exclusively through our official online store.
It is not possible to change, modify, or add products to an existing order. In such cases, we must cancel your current order, and you will need to place a new one with the items you desire.
To correct shipping or billing details after an order has been placed, you must contact PAOSHOP’s customer service department in writing at merchandise@paobc.gr.
Returns & Exchanges (Return & Re-order Policy)
For your fastest service, we do not perform direct product exchanges. If you wish for a different size or product, you must follow the return process for your order and place a new order directly through our site, depending on availability.
Once we receive the product in its original condition and it is inspected, we will proceed with the refund to the same payment method you used. After the refund, you can purchase the new product you desire.
Products that have undergone Customization, such as jerseys with your own name, number, or special patches, as well as products that have been used or do not have their tags, are not accepted for return.
Return costs are borne by the customer, unless the product is defective and the defect is not due to misuse by the customer.
For orders within Greece and the European Union, returns are accepted within 14 days, in accordance with current European Consumer Protection Legislation, provided the product is in its original condition.
Returns are not accepted from countries outside the European Union, unless it concerns a proven defective product. In this case, the return is carried out only upon written approval from the Merchandise Department of Panathinaikos BC.
Club 1908 Members (Points & Benefits)
Every time you make a purchase, make sure to enter your unique Club 1908 member code in the special field in your cart. Points will be credited to your account within a few days after the order is completed.
You can log in to the official Club 1908 application to see the detailed history of your points and the available benefits.
Your points are your “ticket” to unique experiences! You can redeem them for participation in exclusive competitions, prize draws, meet-and-greets with players, and other VIP experiences announced periodically.
Participation in Club 1908 focuses on rewarding your loyalty through points and experiences. No direct discount is provided on product prices, but every euro you spend brings you closer to unique gifts!
Unfortunately, the Club 1908 code cannot be added retrospectively to your order. For this reason, before completing your transaction, always ensure you enter your unique Club 1908 member code in the special field in your cart.
International Shipping
Of course! PAOSHOP travels everywhere. We ship to Europe, America, Australia, and every corner of the planet where the heart of Panathinaikos beats.
The cost is calculated automatically at checkout based on the destination country and the weight of the parcel. We use reliable international courier companies (e.g., DHL) for maximum security.
For Europe, delivery time is usually 3-6 working days, while for the rest of the world, it is 5-10 working days.
There are no extra duties for shipments within the European Union. For countries outside the E.U. (e.g., USA, UK, Australia), any customs duties are borne by the recipient according to the legislation of each country. These duties are added automatically during the completion of the order and are included in the final amount of the shipping costs.